From taking lessons in communication from the military to Klarna’s decision to dump its AI-first policy and a playbook for integrating AI, here’s a recap of the most popular Mind the Product posts in May.
This article from Jake Bowen-Bate, Product Lead at Amiqus, suggests drawing lessons from the military to improve how we communicate product requirements. .He looks at the shortcomings in the way we communicate how to design and build software products. He examines the precise structure of military orders and explains why it’s a structure suitable for building software products and looks at how to “civilianise” it.
Context, intent, change, purpose, constraints – a model for communicating requirements
This article looks at why buy now pay later payments service Klarna is actively recruiting again and at the relative lack of success that companies are having in delivering AI initiatives. Klarna has re-evaluated its AI-driven customer service cost cutting plan and concluded that it needs to employ humans because its AI-first approach leads to lower quality.
Klarna goes on recruitment drive after ditching AI-first policy
This post from Bihag Karnani, Growth Product Leader at Google, looks at why self-care has become a critical performance multiplier for product managers, and at how to build a sustainable practice that fuels both success and satisfaction.
Why self-care is your secret weapon as a product manager
In this article, Amit Godbole, regional coordinator for ProductTanks in APAC and a consultant, shares how smart pricing strategies can be as impactful as new features and why pricing should be treated as a core part of your product experience.
What if pricing was your best feature?
This comprehensive post from Alex Rastatuev, Senior Product Manager at Keyhole, runs through how to recognise and evaluate AI opportunities, the four data principles for AI success and choosing the right vendor and estimating costs.
Integrating AI for product people: The playbook
How to drive internal AI adoption
Anthropic CEO makes bold AI claim while Workforce new product chief wants you to love software
