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Why great product managers think like therapists

When your product is not THE product by Emily Tate at #mtpcon London 2025

Spotify invests in non-English audiobooks, new product chief at Trainline: This week’s news round-up

What AI can’t—and shouldn’t—do for product managers

How and when to sunset features – Roni Ben Aharon (CPO, Craft.io, Booking.com, Wix)

Louron serves as the Editor at Mind the Product, bringing nearly a decade of experience in editorial positions across business and technology publications. For any editorial inquiries, you can connect with him on LinkedIn or Twitter.

Louron Pratt

The need for technology has accelerated over the past few years. It’s evolving around us and has a huge impact on our daily lives.
In this Sunday Rewind episode, we look back to when Amber Case, Cyborg Anthropologist spoke at #mtpcon London. In her talk, she discusses the concept of Calm Technology and <a href="https://www.mindtheproduct.com/calm-technology-can-help-us-human-amber-case/" target="_blank" rel="noopener">how it can help us to be more human during a technological age</a>.
<figure style="width: 1600px" class="wp-caption aligncenter"><img loading="lazy" decoding="async" src="https://www.mindtheproduct.com/wp-content/uploads/2021/11/a60889e7-cd03-4cab-a6cb-70ca972a1c96_Amber-Case-at-mtpcon.jpeg" alt="Amber Case speaking on stage at #mtpcon London" width="1600" height="1068" /><figcaption class="wp-caption-text">Amber Case speaking at #mtpcon London</figcaption></figure>
Amber believes that the more technology we bring in, the more front-line customer service becomes. “There are naturally going to be mistakes within these systems and you need to be able to solve them quicker and quicker,” she says.
Product Managers should strive to see the whole system that they are operating within and make sure that it meets the needs of their users. Organisations that get this right will gain ground on those that only look at things in isolation.
Read <a href="https://www.mindtheproduct.com/calm-technology-can-help-us-human-amber-case/" target="_blank" rel="noopener">How calm technology can help us be more human</a> in full today and watch other episodes in our <a href="https://www.mindtheproduct.com/tag/sunday-rewind/" target="_blank" rel="noopener">Sunday Rewind</a> series.

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AI ethics advice from former White House technologist – Kasia Chmielinski (Co-founder, The Data Nutrition Project)

How Google makes AI work at Enterprise scale – Miku Jha (Director, AI/ML and Generative AI, Google Cloud)

LLM workflows for product managers: 3 key takeaways (Niloufar Salehi, Assistant Professor at UC Berkeley) – ProductTank SF

The future of product management: Insights from ProductTank San Francisco

Product lessons learned making early moves with AI in media: Lindsey Jayne (CPO, Financial Times)

A year with ChatGPT and product innovation: Navigating the AI landscape

How to keep your head about generative AI (when everyone is losing theirs) by Claire Woodcock

What we get wrong about technology by Tim Harford

Product management in the age of ChatGPT by Yana Welinder

How Canva uses AI-powered features to drive PLG

SUNDAY REWIND: How calm technology can help us be more human by Amber Case

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SUNDAY REWIND: How calm technology can help us be more human by Amber Case

Louron Pratt

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